If you’re a parent and unable to log into firefly, please
note we are unable to provide you with a new password, this request comes
directly from firefly, via the Forgotten your Password? link on  login page.

We do request that any changes to your email address or other contact information, you
notify us as soon as possible to ensure that your details are up to date.

Please ensure you have taken a look at our IT Hub guides for accessing the services that we provide.