Please use this form to contact ICT Support

If you are a sales company please do not use this form or contact us.

If you’re a parent and unable to log into firefly, please
note we are unable to provide you with a new password, this request comes
directly from firefly, via the Forgotten your Password? link on login page.

We do request that any changes to your email address or other contact information, you
notify us as soon as possible to ensure that your details are up to date.

Please ensure you have taken a look at our IT Hub guides for accessing the services that we provide

If you are requesting a password reset, becasue your child is working from home and has forgotton their password, please include the childs Date of birth. We will arrange contact with the information we have for your child on our system to verifiy your details, alternatively please advise your child to go to the ICT Support Office in T Block, to request the password reset.