BOOKING FORMITA-AITES WORLD TUNNEL CONGRESS 2020 C/O: ASIAN OVERLAND SERVICES TOURS & TRAVEL SDN BHD (Member of AOS Tourism & Hospitality Group)

* As per passport or in Identification Card (I/C)

* For passport holder please fill in the date. For NRIC, please put " - "

* For correspondence purpose

* If the minimum required guest is not achieved, we will contact you to change the date or tour package. Note: Supplemental fee apply for Foreign Speaking Guide. Rate to be advice upon request

Please tick preferred tour(s) if you would like to receive more information

* If any, please advice the details. If no, kindly stated NIL/NONE

* If any, please advice the details. If no, kindly stated NIL/NONE

EMERGENCY CONTACT

* Please fill in your close relative or head of department's name

* Please fill in your close relative or head of department's phone no

SECTION D: PAYMENT & CANCELLATION POLICY

Asian Overland Services Tours & Travel (AOSTT) is the official Ground Agent for World Tunnel Congress 2020. Please ensure that you received confirmation for the booked services prior to your payment.


Payment Deadline:
* 100% of payment is required to be made for all services upon confirmation of services

Cancellation & No Show Policies:
* Any cancellation 90 days to 46 days prior to arrival - 25% of total estimated accommodation charges booked will be charged
* Any cancellation 45 days up to 18 days prior to arrival - 50% of total estimated accommodation charges booked will be charged
* Any cancellation 30 days prior to arrival - 100% of total estimated accommodation charges booked will be charged
* No Show is 100% of total estimated accommodation charges booked will be charged 
* Cancellation fees are levied by Asian Overland Services in cases where charges arise from outside contractors or where actions taken extend beyond reservations for tours and hotel accommodation. Charges are levied at the sole discretion of Asian Overland Services for operation planning, consulting and ancillary expenses relating to development of services of a specialized nature
* All cancellation or amendment must be made in writing and must have acknowledgement from our staff

Payment Method 1: Credit Card
* Payment by credit card is based on Malaysia Ringgit (MYR) as required by the regulation of the Malaysia National Bank. There is a 3% of admin fee charge on payment by VISA/MASTER/AMEX card
* By selecting this option, you are agree with terms & conditon. We will send the payment URL link once booking is finalized

Payment Method 2: Telegraphic Transfer (TT)
Payment by TT is subject to the following terms & condition;
 * A fixed exchange rate for payment purpose is USD 1 = MYR 3.88
 * A supplement of USD 30 for bank charges (per transaction) are to be borne by registrant
 * For verification purpose, please email the prove of telegraphic transfer to WTC@asianoverland.com.my

Please make payment to: 

Bank Account Name:
From within Malaysia: Asian Overland Services Tours & Travel Sdn. Bhd.
From outside Malaysia: Asian Overland Services Tours

Bank Account Number: 312-143-280-684
Banker Name: Standard Chartered Bank
Banker Address: No. 36, Jalan Sultan Ismail 50250 Kuala Lumpur
Banker Branch City/Town: Kuala Lumpur, Malaysia
Swift Code: SCBLMYKXXXX

SECTION E: TERMS AND CONDITIONS

LIABILITY

1. The organiser reserves the right to make changes were deemed necessary, with or without prior notice to parties concerned. All disputes are subjected to the Malaysian Law. We kindly ask you to authorise us by your signature to use all data given in this form for computerised handling of the transfers.

PERSONAL DATA NOTICE
1. Purpose of Notice
The organisers of the ITA-AITES World Tunnel Congress 2020 are required to comply with PDPA and GDPR which regulates the processing of personal datain commercial transactions. For the purpose of the above laws, the terms "personal data" and "processing" sha;; have the meaning as prescribed in the PDPA and GDPR.
The ITA-AITES World Tunnel Congress 2020 - Sightseeing Tours, Pre & Post Tour Package and Airport Transfer will be managed by Asian Overland Services Tours & Travel Sdn Bhd a Destination Management Company (DMC) appointed by the organiser and their scope of services includes arranging the sightseeing tours and ground arrangement.

2. Who is the Data Collector?
For the purpose of the above laws, the terms "we"; "us" or "our" refers to Asian Overland Services Tours & Travel Sdn. Bhd. as the data controller, collectore and processor whose address is presented below;
No. 39 & 40, Jalan Mamanda 9, Ampang Point
68000 Ampang, Selangor Darul Ehsan
Tel: +603 4252 9100 Fax: +603 4257 1133
Attn: Ms. Nurlaily bt Ismail or Ms. Kelly Ho

3.  What Personal Data We Collect?
The personal data that we collect when you register as a participant in the World Tunnel Congress 2020 and information you provided directly to us include, but not limited to;
* Your Name
* Nationality
* Gender
* Passport or IC Number
* Designation (Position)
* Office Addresss
* Office Phone
* Office fax number
* Mobile Phone Number
* Your email address
* In case of emergency - preferred contact person's name and phone number
* Accompanying person's name
* Dietary requirements
* Images and videos of you when you ttend the ITA-AITES World Tunnel Congress 2020
* Data we derive through your interaction with us

4. Purpose of Processing Personal Data
We'll only use your personal information for our legitimate business purposes as set out in this privacy notice. The personal datacollected and processed by us amongst others, are the following purpose:
(i) Registration and adminitrative work related to ITA-AITES World Tunnel COngress 2020
(ii) Airport Transfer
(iii) Sightseeing Tours
(iv) Pre- & Post Tours
(v) Tax invoices
(vi) official receipt
(vii) updates

5. Disclosure of Personal Data
The personal data held by us shall be kept confidential, secured and protected. However, we may disclose your personal data to;
(i) Organisers of ITA-AITES World Tunnel Congresss 2020
(ii) Parties authoritised by you; and
(iii) Regulatory and govermental agencies as permitted or required by law or to meet obligations to regulatory authorities

6.  Protection of personal Data
The security of your personal data is ensured by Asian Overland Services Tours & Travel Sdn. Bhd. as we shall take all physical, technical and organisational measures needed to ensure the security and confidentiality of your personal data. If we disclose any of your personal data to any other entities, we will require them to appropriatey safeguard the personal data provided to them.

Please note that while we will endeavour tot ake all reasonale measure to protect your personal data, you should similarly take all necessary preautions, such as implementing strong passwords, limiting access to your computer and avoiding misplacing any documents or access passwords.

6.1 BREACH OF DATA SECURITY
We will notify you and data protection authorities within 72 hours of discovering a security breach.

7. Retention of Personal Data
We intend to keep your personal data from the date of collection for as long as it is necessary for the fulfillment of the legitimate purposes as set out under paragraph 3 and 4 aboove or for the compliance with the law or any legal obligation.
We shall stop processing or store your data when you write to us using the contact details listed below to withdraw your consent or within one (1) year from conclusion of ITA-AITES World Tunnel Congress 2020

We may need to keep certain information for reasonable business or legal purposes (e.g. account information , unsubscribe record, information needed to prevent identity theft, legal disputes and misconduct) even if deletion has been requested.

8.  Your Personal Data Protection Rights
Under PDPA and GDPR, you have the right to access your personal data to ensure that the personal data we hold about you is accurate, complete, not misleading and up-to-date.
If you wish to exercise such rights please contact us at:

Asian Overland Services Tours & Travel Sdn. Bhd.
Level 4, No. 39 & 40, Jalan Mamanda 9, Ampang Point
68000 Ampang, Selangor Darul Ehsan
Tel: +603 4252 91000
Fax: +603 4252 9800
Email: WTC@asianoverland.com.my
Attn: Ms. Nurlaily  bt Ismail or Ms. Kelly Ho

DECLARATION


I hereby acknowledge that I have read and accepted all terms and conditions of participation without reservation or restriction and I relinquish any claims against the organiser. I also hereby acknowledge that I have read and understood the Personal Data Protection Notice on personal data. The Tour Organiser reserve the right to cancel or postpone tour and transfer services due to unforeseen circumstances

Clear

ENQUIRIES - Please contact us at;

ASIAN OVERLAND SERVICES TOURS & TRAVEL SDN BHD
(Member of AOS Tourism & Hospitality Group)
4th Floor, No. 39 & 40, Jalan Mamanda 9, Ampang Point, 68000 Ampang, Kuala Lumpur
Email: WTC@asianoverland.com.my
Phone: +603-4252 9100
Attn: Ms. laily bt Ismail or Ms. Kelly Ho

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